Shipping Policy for www.officiallylabubu.com

Effective Date: February 1, 2025
Contact Email: info@officiallylabubu.com

At www.officiallylabubu.com (“Labubu,” “we,” “our,” or “us”), we are committed to delivering your Labubu products safely and efficiently. This Shipping Policy explains how we handle order processing, shipping methods, delivery times, and related details.

1. Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Methods and Delivery Times

  • We offer multiple shipping options, which may vary depending on your location. Estimated delivery times are provided during checkout.

  • Standard Shipping: Typically 5–14 business days depending on destination.

  • Expedited Shipping (if available): Typically 2–5 business days depending on destination.

  • Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your shipping address, chosen shipping method, and order weight/dimensions.

  • Promotional or free shipping offers may be subject to specific terms and conditions.

4. International Shipping

  • International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.

  • These additional charges are the responsibility of the recipient and are not included in the product price or shipping cost.

  • Delivery times for international orders may be longer due to customs processing.

5. Shipping Address

  • Please ensure your shipping address is complete and accurate. Labubu is not responsible for orders delivered to incorrect addresses due to user error.

  • Changes to the shipping address after the order is placed may not be possible, depending on the shipping carrier and processing status.

6. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use the tracking number to monitor the delivery status of your order directly with the carrier.

7. Lost or Damaged Packages

  • Labubu is not responsible for lost or damaged packages once they are in the possession of the shipping carrier.

  • If your package is lost or arrives damaged, please contact the shipping carrier directly and provide your tracking number.

  • In certain cases, we may assist in filing a claim with the carrier.

8. Contact Us

If you have any questions or concerns regarding shipping, please contact us at:

Email: info@officiallylabubu.com